Business Planning, Marketing & Customer Management
Blonay helps private, public and third sector organisations to:
- Plan and set up new ventures
- Develop marketing and customer management programmes
Business planning - work with management teams to:
- develop the vision and business priorities
- develop a financial model and business plan for investors and fundraising
- create mechanisms for tracking performance to facilitate constant improvements
Marketing and customer management - develop and implement marketing & customer managment strategy, working with an appropriate mix of channels and media, including:
- internet & social media
- customer relationship management technology
- direct marketing
- direct selling
- call centres
- events and conferences
- retail
- PR and advertising